Privacy Policy

Last Updated: August 13, 2026

Quick Sidekick (“Quick Sidekick,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information, including SMS and text message communications.

This Privacy Policy applies to Quick Sidekick's Canadian operations and our website at quicksidekick.ca.

1. Information We Collect

We may collect personal information when you:

• Request a quote or estimate
• Book a service
• Submit a website form
• Call, email, or text Quick Sidekick
• Make a payment
• Communicate with our staff or technicians

Information we may collect includes:

• Name
• Phone number and mobile phone number
• Email address
• Property or service address
• Billing and transaction information
• Information about the services you request
• Photos or videos you provide relating to the requested work
• Appointment and scheduling information
• Communications between you and Quick Sidekick
• Website usage information such as IP address, browser type, device type, and cookies

2. How We Use Your Information

We may use your information to:

• Provide quotes and estimates
• Schedule and manage appointments
• Provide requested services
• Send appointment confirmations and reminders
• Send scheduling and technician arrival updates
• Respond to questions and customer service requests
• Follow up regarding inquiries, quotes, or services
• Process payments
• Maintain customer and service records
• Improve our website and services
• Prevent fraud or misuse
• Meet accounting, tax, insurance, and legal requirements

4. SMS Consent

Providing your mobile phone number does not automatically mean that you consent to receive SMS messages. Where consent is required, Quick Sidekick obtains consent through the applicable opt-in process.

By opting in, you authorize Quick Sidekick to send conversational SMS messages to the mobile number you provided. Message frequency may vary, with an average of 5-10 messages per week.

Message and data rates may apply depending on your mobile carrier and plan.

You may withdraw your SMS consent at any time by replying STOP. For assistance, reply HELP.

Text messaging opt-in information and consent will not be sold, rented, traded, or shared with third parties or affiliates for marketing or promotional purposes.

5. Sharing of Personal Information

Quick Sidekick does not sell your personal information.

We may share limited personal information with trusted service providers when reasonably necessary to operate our business or provide services to you.

These providers may include:

• Payment processors
• Customer management and scheduling platforms
• Website hosting providers
• Email and communication providers
• Accounting or bookkeeping providers
• Contractors or technicians assigned to your service
• IT and security providers

These providers may only use information as necessary to perform services on our behalf.

Mobile phone numbers, SMS opt-in information, and text messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.

We may also disclose information where required or permitted by Canadian law.

6. Payment Information

Payments may be processed through third-party payment processors. Quick Sidekick may receive transaction information but may not directly store complete credit card or debit card information when payments are processed by an external provider.

7. Cookies & Website Analytics

Our website may use cookies and similar technologies to operate the website, understand traffic, measure performance, improve user experience, and support analytics.

Information automatically collected may include:

• IP address
• Browser type
• Device information
• Pages viewed
• Time spent on pages
• Referring websites
• General geographic information

You may adjust your browser settings to restrict or block cookies, although some website features may not function properly.

8. How We Protect Your Information

Quick Sidekick uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, loss, or theft.

Access to personal information is limited to employees, contractors, and service providers who reasonably require the information to perform their duties.

No internet transmission or electronic storage system can be guaranteed to be completely secure.

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for business, customer service, accounting, tax, insurance, legal, or dispute-resolution purposes.

When information is no longer required, we may securely delete, destroy, or anonymize it.

10. Access, Correction & Deletion

You may request access to personal information that Quick Sidekick holds about you and ask us to correct inaccurate or incomplete information.

You may also ask us to delete personal information that we are no longer required to retain, subject to applicable legal, accounting, tax, insurance, contractual, and business requirements.

11. Third-Party Websites

Our website may contain links to third-party websites or services. Quick Sidekick is not responsible for the privacy practices, security, or content of third-party websites.

12. Children's Privacy

Quick Sidekick's services are intended for adults requesting residential, commercial, property maintenance, exterior cleaning, handyman, and related services.

We do not knowingly collect personal information directly from children for the purpose of providing these services.

13. Changes to This Privacy Policy

Quick Sidekick may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements.

When changes are made, the “Last Updated” date at the top of this page will be revised.

14. Contact Quick Sidekick